These Terms & Conditions are an agreement between you and Cow Steakhouse LLC ("Cow Steakhouse," "we," "us"). They apply when you use cowsteakhouse.us, order online, request a reservation or catering, or receive our text messages (the "Services"). By using the Services you agree to these Terms.
1. Using the website
Use the Services only for lawful purposes. Information you submit must be accurate and yours to share. Menus, prices, photos, hours and specials on the site may change at any time and may differ from what is available in the restaurant.
2. Online orders
- Prices shown at checkout are final for that order. Items may sell out; if so, we will contact you to substitute or refund the item.
- We may decline or cancel any order (for example, if an item is unavailable, a price was shown in error, or we suspect fraud) and will refund any amount charged.
- Pickup times are estimates. Orders not collected the same day may be discarded and are not refundable.
- Payments are processed by Clover. Because food is prepared to order, orders generally cannot be cancelled once the kitchen has started them. If something is wrong with your order, contact us right away.
- Delivery is provided by Uber Eats or DoorDash under their own terms, prices and fees.
3. Reservations
A reservation request sent through our website is a request until we confirm it. Bookings made on OpenTable are subject to OpenTable's terms. Please call us if your plans change.
4. Catering and private events
A catering or event request submitted online is a request, not a confirmed order. A catering order is confirmed only when we send you a quote and you accept it, including any deposit we request. Pricing, deposit, changes and cancellation are as stated in your quote. Deposits are paid through Clover's secure payment page.
5. Food, allergies and alcohol
- Our kitchen handles common allergens. We cannot guarantee any item is free of allergens or cross-contact. If you have a food allergy, please call us before ordering.
- Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase your risk of foodborne illness.
- Alcohol is not sold online. Alcohol is served only in our restaurant, to guests 21 or older with valid photo ID, and subject to Florida law and our staff's judgment.
6. Text messages (SMS)
By opting in, you agree to receive recurring automated marketing and informational texts from Cow Steakhouse at the number you provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help, or call (407) 653-3049. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
7. Promotions
Specials and offers are valid only as stated, may not be combined unless we say so, have no cash value, and may be changed or ended at any time.
8. Intellectual property
The site, including our name, logo, photos, menu content and design, belongs to Cow Steakhouse or its licensors. You may not copy or use it without our written permission.
9. Disclaimers and limitation of liability
The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, and are not liable for indirect, incidental, special or consequential damages arising from the Services. Our total liability for any claim relating to an order is limited to the amount you paid for that order.
10. Governing law
These Terms are governed by the laws of the State of Florida. Any dispute will be resolved in the state or federal courts located in Osceola County, Florida, unless the law requires otherwise.
11. Changes
We may update these Terms. The effective date above shows the latest version, and continued use of the Services means you accept the changes.
12. Contact us
Cow Steakhouse LLC
1718 Chaps Pl, Kissimmee, FL 34744
Phone: (407) 653-3049
See also our Privacy Policy.